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24057: PNG8 is not a recommended tile format for caching a multi-band image service.

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Do not use PNG8 as the tile format if you are caching a multiband image service. It is recommended to use other tile formats such as PNG24/ PNG32 /JPEG/Mixed.

Solution

Redefine the tile format that can support caching a multiband image service.

  • Right-click the message and click Show Advanced Cache Settings page.
  • Change the tile format from PNG8 to any of the other tile formats listed.
Note:

Once you address the issue, click the Analyze button on the Service Editor dialog box to reanalyze the service.

More Information

When publishing a mosaic dataset as an image service, the mosaic dataset will be analyzed. This analysis is performed at a higher level and will compare the resolution corresponding to minimum and maximum cache scales to the maximum visible cell size of the mosaic dataset.

Learn more about tile formats

Note:

If you do not redefine the scales, blank tiles will be generated.